The Water/Sewer Utility Online Payment Center is administered by PSN Payment Service Network. If you need assistance with paying online, call PSN at 877-885-7968.
To use this service, a convenience fee will be assessed by PSN at the time of payment, based on the method of payment utilized. Payment by check or savings (eCheck) is $1.00. For pinless debit or credit card payments, the convenience fee varies, but is 2.6% of the payment cost (plus $0.50 if the payment is under $100.00). Fees charged to residents offset the costs charged by financial institutions - the City of Brookfield does not receive any revenue from these fees.
If you have been making your payments through the Automatic Payment Plan, you must submit a cancellation form if you want to change to the online system.
Note: The online system cannot be set up to automatically make a payment on the due date. A specific date must be entered for recurring transactions.
The first time you use PSN Payment Service Network, you will need to register; after that, payments are an easy 3-step process.
We use Payment Service Network to process our payments and post bills. PSN has been certified as maintaining the highest level of security as required by the credit card industry.